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Garage Door Repairs by one of Auckland's most experienced companies.

Garage Door Solutions is your Auckland area trusted local garage door repair and replacement service. We service all major brands of tilt, roller, and sectional doors for the residential and commercial markets. 

Most often we are able to repair your garage door in one visit, saving you both time and money while ensuring your valuables are secured quickly. Garage Door Solutions service and repair a wide range of major brands including Dominator, Doors 2000, Windsor, Prestige Doors, A1 Garage Doors, Metro Garage Door, Guardian, Doorworks and Merlin.

Broken Springs

Garage door springs are under extreme tension and great caution should be taken when the springs are faulty or broken. When replacing a spring, all springs are replaced at the same time as springs will age and wear at a similar pace.

Broken Cables

When a garage door cable comes loose or breaks, there is added pressure on the other cable and the springs. This could result in your door being misaligned and unsafe. Further damage could be caused if the door is operated.

Damaged Panels

Garage door panels offer visual appeal to our homes and protect the contents of the space behind the door. When panels are damaged it is important to assess all components of the door.  This will better diagnose if the panel can be repaired, will need to be replaced or if the entire door should be replaced.

When to call us

If you have any uncertainty regarding your garage door or opener, we are only a phone call away. We are able to offer advice over the telephone to help you make an informed decision.

Our experienced team is able to service and repair all major brands of tilt, roller and sectional garage doors for residential and commercial markets. Services we provide include but are not limited to:

  • Alignment checks
  • General maintenance and lubrication
  • Replacement of cables, springs, tracks, brackets and weather seals
  • Supply and installation of new locking mechanisms
  • Coding new or existing garage door remotes
  • Supply of new garage door remotes
  • Supply and installation of entry keypads
  • Supply and replacement of motor electronics and parts
  • Supply and replacement of door motors
  • Upgrade openers and doors
  • Supply and replacement of doors
  • Supply and installation of safety infra-red beams   

Repairs FAQ

Repairing garage door myself

Garage door maintenance

Replacing garage door sections

Garage door automatically opening

Cost to repair garage door

Cost to replace garage door

Excessive garage door noise

Garage door not opening

Garage door repair time

Garage door spring replacement

Sectional garage door crooked

Garage door reopening before making contact

Garage door doesn’t open fully

Claiming insurance for damaged garage doors

Repairing door myself

Garage door maintenance

Replacing door sections

Door automatically opening

Cost to repair door

Cost to replace door

Excessive garage door noise

Door not opening

Door repair time

Door spring replacement

Tilt garage door crooked

Garage door reopening before making contact

Door doesn’t open fully

Claiming insurance for door repairs

Should I repair my garage door myself?

Repairing your garage door yourself is not advised unless you have been trained to do so. Garage door springs are under tension and have the potential to cause severe harm or death if the correct procedures are not followed to release the tension.

Without full understanding of how all the moving and fixed parts of a garage door work, carrying out repairs yourself could be very dangerous. An untrained person could be injured if attempting to adjust brackets, fasteners, bolts or cables that support the springs. Springs are not the only part of your garage door that could potentially cause harm. Removing or attempting to adjust hinges and brackets could cause the door to fall and may lead to injury or death.  

Do garage doors need maintenance? 

Your garage is part of your everyday life. Often the door is used multiple times in a single day. Frequent safety sensitivity checks will ensure your children, pets and possessions are kept safe from injury or harm should they be underneath the door when it is closing.

Over time your springs may lose tension. This loss of tension in the springs may cause the weight of the door to increase for the motor. This in turn adds strain to your motor. A service check could prevent an entire system failure that could cause devastating harm to your children or pets, should they be near the door.

A garage door is the largest moving part of your home. Maintaining your door will ensure it has a long and trouble-free life.

Failing to maintain a door that is still under warranty may void the warranty.   

It is recommended to have a full service on your door within the first year of installation and every second year thereafter.

Can I replace a section of my garage door or do I need to replace the whole door?

If your door is under 2 years old, it may be possible to replace only 1 section of the

For safety reasons it is recommended that all panels of the door are replaced. A newer panel may be weighted differently. The tension of the springs may not be correct for the new weight of the door. The door may be unbalanced, and the opener may be put under unnecessary stress. Replacing the entire door would include new gear fully installed and a warranty. 

Replacing only one panel of your door also poses the question of aesthetics. As time passes the colour of your door will fade and newer styles may differ in pattern. The newer panel will not seamlessly integrate with the rest of your door.   

Why is my garage door opening and closing by itself?

A garage door is designed to open and close at your will. If your door is misbehaving check your remote control. The buttons may have become stuck. Worn out batteries may be the cause of misfiring signals- changing the batteries could be the solution.

Getting a service could determine if the problem is related to malfunctioned, misaligned or obstructed safety sensors or an electrical fault.

Check any new wireless devices you may have – new car alarm, motion detectors, even baby monitors can cause your door to behave out of the ordinary. If your door is insistent on misbehaving it may be time to chat to your neighbours. There is a possibility that a neighbour has a remote programmed the same as yours. This could be worth investigating. 

How much does it cost to repair a garage door?

It is best to get your garage door assessed by a professional to determine the exact fault. The issue could be a simple fix or something more complex. The cost of repairs is dependent on the nature of the fault. 

How much does a new garage door cost?

The cost of a new garage door, opener and installation would depend on the type of door, the style of the door, the size of the door, the opener and any additional features you require. Standard prices range from $2800 – $5100. For more detailed information read our article called how much does a garage door cost?

My garage door makes a lot of noise. Should I be concerned?

Your door should be relatively quiet and operate smoothly. With this in mind a noisy garage door could be cause for concern. Some questions to ask yourself:

  • Is it time to book a professional service?
    Your door should be serviced within the first year of installation and every two years thereafter. If your door has not been serviced at these intervals, book a service for peace of mind.
  • Has the door been damaged in some way?
    If your door has been damaged and is now making a noise, it is best to get it assessed by a professional. Your door could be unsafe and continuous use could put you and your loved ones at risk.
  • When did you last do self maintenance on the door?
    Following our guide to self-servicing your garage door could return your door to its quieter self.
  • Check that the nuts and bolts are tightened. Be sure not to over tighten. It is a good idea to disconnect the opener and have someone assist you.
  • Regular lubrication of moving parts will prevent grinding or squeaking noises when opening or closing the door. Lubrication using silicon should be done every three to six months. If you are unsure whether to lubricate a particular part, give us a call.
  • Broken or damaged parts should be repaired or replaced. It is best to contact us for advice on repairing or replacing these parts yourself.
  • If the noise is not coming from the garage door, it may be the opener. Refer to your openers manual under the maintenance section. There are parts of the opener that should not be lubricated or adjusted, so be sure to refer to the manual.

It is important to NOT attempt to remove, adjust or repair the springs or any part that connects to or supports the springs, such as steel brackets, cables, fasteners and bolts. Springs are under tension and can cause severe injury or even death. DO NOT attempt to adjust, repair or replace hinges. Removal may cause your door to fall leading to serious injury or even death. 

Why won’t my garage door open?

If your remote won’t open your garage door, check the batteries of the remote, they may need replacing.

Stand closer to the door as you may be out of range. 

Ensure the antenna on the motor is undamaged and hanging downwards. It may be possible that your remote has lost its programming, try reprogramming it. If your remote and wall switch won’t open your garage door, most likely the power supply has been interrupted. Check the power cord is plugged in all the way and that the wall switch is on. Test the wall socket by plugging in another appliance and turning it on.

Check power to other sockets in the garage. If there are other electrical sockets in the garage that are not working, check the circuit breaker. Reset the breaker if it has tripped. Repeated tripping of the circuit breaker could be an indication of a short circuit. It is possible that your opener is the cause of the short circuit. Unplug the opener and reset the breaker. If the breaker does not trip again, your opener is likely to have a fault. 

If all is in order but your door will still not open book a service assessment, it is possible the motor of your opener could have burned out. We can diagnose the problem and assist with a replacement opener if required.  

How quickly can my garage door be repaired? 

Garage Door Solutions is able to make your door safe within 24 hours. Repairs are mostly able to be carried out within 48 hours.

How often do I need to replace the springs on my garage door?

Typically springs should last for 15 000 to 20 000 cycles. The life of the springs will also depend on the size of these springs and the weight of the door. Over time the springs may fail due to metal fatigue, therefore it is important to have your Garage Door serviced frequently. It is advised that all the springs are replaced at the same time, this will ensure the door is correctly balanced and the life span of the springs is similar. 

Why is my sectional garage door crooked?

A damaged or worn cable can result in a misaligned or crooked door. If your garage door is operating on only one torsion spring this could also cause the door to be misaligned or crooked. This could also cause the door to be jammed when opening.
This is very dangerous and needs to be attended to. You should not attempt to repair this yourself. 

Why does my garage door open before touching the floor or immediately after touching the floor? 

Friction between the door rollers and the inside tracks could cause the opener to think it has reached the floor. Damaged or rusted rollers would increase the amount of friction. Well lubricated rollers would reduce the amount of friction. Visually assess the condition of the rollers. 

Older garage door openers have a close-limit adjustment screw to control the closing force of the door. A door that opens before or just after it touches the floor, will likely need the closing force to be adjusted to be less sensitive. 

Adjust the close-limit adjustment screw in small increments. You can stop adjusting when the door stops when it touches the floor. Do not over or under adjust the close- limit adjustment screw as it is required for safety reasons. The close-limit is responsible for the door immediately reversing when it comes into contact with an obstruction be it a person or an object. Minor adjustments will stop erratic behaviour of your garage door.

Modern garage door openers do not have adjustment screws. The limits are programmed electronically. Our experienced team is able to assist with both older and more modern openers.

Why does my garage door not open all the way?

Visually inspect the rollers for any damage or rust. If needed, lubricating the rollers with silicone may solve this problem. Damaged rollers or tracks will need to be replaced. 

Can I make an insurance claim for my damaged garage door?

Damage to your garage door is a great security risk and can be a major inconvenience. The content of your garage could be vulnerable, the door may be in a position where it can cause harm or further damage or you may lose functionality of your garage. If the damage to your door is sudden and accidental you may have a valid insurance claim. 

If you have a claim number, Garage Door Solutions can provide you with a free damage assessment, measure and quote. 

If you have not yet contacted your insurance company, Garage Door Solutions deals directly with most insurance companies. Our number 1 priority is to make your door safe – we can normally do this the same day.  

Insurance Companies we deal with: 

IAG Insurance, Banks and Brokers underwritten by IAG, Claims Central and AA Insurance

For any questions contact our support staff here or call us